Privacy Policy

Effective date: September 17, 2025

Who we are
CulTech Solutions (“CulTech”, “we”, “us”, “our”) is a workflow and digital coaching company.

How to reach us

Email: [email protected]

Mail:
CulTech Solutions
11811 Shaker Blvd
Suite 204 PMB 100
Cleveland, OH 44120
United States

1. What this policy covers

This policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to:

  • Our website (cultech.solutions)

  • Forms and assessments

  • Emails and SMS we send

  • The tools we use to deliver services

2. Our commitments

  • We collect only what we need.

  • We never sell your personal information for money.

  • You’re in control: you can access, fix, or delete your info, opt out of emails, and (if you opt in) stop texts at any time.

  • We protect your information with industry-standard security and require our vendors to do the same.

  • We write in plain language — no tricks or hidden terms.

3. Information we collect

A. You give us directly

  • Contact details (name, email, phone)

  • Business details (company name, role, website, team size)

  • Form and assessment responses (goals, challenges, tools used, budget/timeline ranges)

  • Files you upload (logos, screenshots, documents)

  • Communications with us (emails, messages, call notes)

B. Collected automatically

  • Device, browser, IP address, general location (city/state)

  • Pages viewed, links clicked

  • Cookies and similar technologies

C. From others (limited)

  • Referrals (when someone introduces you)

  • Platforms we use (CRM, scheduling, payments, analytics)

  • Public sources (your website or business profiles)

Sensitive information
We do not seek to collect sensitive personal data. If you choose to share it, we use it only as needed to provide services.

4. How we use your information

  • Provide and improve services (calls, assessments, workflows, templates, support)

  • Communicate with you (confirmations, updates, reminders if you opted in)

  • Make the site and funnel work (preferences, analytics, fixes)

  • Security and fraud prevention

  • Legal and accounting purposes (invoices, taxes, records)

  • Marketing with consent (emails, optional SMS)

  • SMS (only if you opt in): reminders or updates; reply STOP to opt out

5. Cookies and analytics

  • Essential cookies are required for the site and forms to work.

  • Analytics cookies help us improve usability.

  • Your controls: manage cookies in your browser or through our cookie banner.

  • Do Not Track signals are honored where reasonably possible.

6. Sharing your information

We share information with service providers that help us run the business, such as:

  • Website hosting

  • CRM, forms, calendars, and email delivery

  • Payments and invoicing

  • File storage and collaboration

  • Analytics and monitoring

  • Customer support tools

We require these providers to keep your information confidential, secure, and used only for CulTech services.
We do not sell your personal information. If we use tools that legally count as “sharing,” we will update this policy and provide an opt-out.

7. Retention

We keep information only as long as needed:

  • Leads/forms: up to 24 months after last interaction

  • Client projects/billing: 7 years (legal/accounting)

  • Support records/logs: 12–24 months
    We may keep data longer if law requires or to resolve disputes.

8. Your choices and rights

Everyone

  • Unsubscribe from emails anytime

  • Reply STOP to SMS to opt out

  • Ask us to access, correct, or delete your data

  • Withdraw consent or object to certain uses

U.S. State Privacy Laws (e.g., California, Colorado, Virginia)
You may have rights to:

  • Know/access your information

  • Correct or delete it

  • Opt out of “sale” or “sharing” (we do not sell for money)

  • Limit use of sensitive data

EEA/UK
You may have rights to:

  • Access, rectify, or erase your data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent

  • File a complaint with your local authority

How to use your rights
Email us at [email protected]. We may verify your identity before acting.

9. Children’s privacy

Our site and services are not directed at children under 16. We do not knowingly collect data from children. If you believe we have, contact us and we will delete it.

10. Security

We use safeguards such as encryption, access controls, and monitoring. No system is 100% secure, but we act quickly and notify you if required by law.

11. International transfers

If you visit from outside the U.S., your information may be processed in the U.S. We use contractual protections and vetted vendors where required.

12. Third-party links

Our site may link to other websites or tools. Their privacy practices are their own; please review their policies.

13. Changes

We will post updates here and update the “Effective date.” If changes are major, we’ll also notify you by email or on our site.

14. Contact us

Email: [email protected]

Mail:
CulTech Solutions
11811 Shaker Blvd
Suite 204 PMB 100
Cleveland, OH 44120
United States